Your Privacy Matters to Us
We've built arenascore around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
How We Handle Your Information
When you join arenascore, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We use encryption and industry-standard protocols to protect your data. We do not sell your personal information to third parties. Your payment details remain confidential and are processed only to complete transactions and prevent fraud. In supported
regions where local law permits, we may share anonymised data with regulatory partners. You can request access to or deletion of your data at any time through your account settings.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data or payment information.
Account Settings
Manage your privacy preferences, view your stored information and request data exports directly from your arenascore account dashboard.
Live Chat
Connect with our support team via live chat during business hours to discuss privacy questions or data-handling requests.
Why Your Data Is Safe With Us
Encryption Standard
All account logins, payment transactions and personal details are encrypted using industry-leading SSL protocols to prevent unauthorised access.
Secure Payment Gateway
DANA, OVO, GoPay and QRIS transactions are processed through certified payment partners with fraud detection and real-time monitoring.
Regular Audits
We conduct regular security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Data Minimisation
We collect only the information necessary to verify your identity, process payments and comply with local regulations in supported regions.
Staff Training
Our team undergoes mandatory privacy and data-handling training to ensure your information is treated with care and confidentiality.
Incident Response
If a security issue occurs, we notify affected users immediately and take steps to prevent future incidents and protect your account.
Our Privacy Approach Across the Platform
| Live Casino Tables | Your session data and betting history are encrypted and stored securely; we do not share table footage or personal details with other players. |
|---|---|
| Slot Lobbies | Spin history and winnings are tied to your account only; your play patterns are never sold to third-party advertisers or data brokers. |
| Sportsbook Markets | Betting slips and market preferences remain private; we use this data only to personalise your lobby experience and prevent fraud. |
| Payment Records | DANA, OVO, GoPay and QRIS transactions are logged for your protection and regulatory compliance; statements are available in your account. |
| Account Verification | Identity documents are stored in encrypted vaults and accessed only during account setup or when required by local law in supported regions. |
| Communication Preferences | You control how we contact you; opt out of promotional emails anytime, and we will honour your preferences across all arenascore channels. |
| Cookie & Tracking | We use cookies to remember your login and improve site speed; you can disable non-essential cookies in your browser settings without losing access. |